SHIPPING POLICY
​Shipping
We ship our plants out every week on Thursdays!
We ship via USPS, Standard Priority.
Please allow time for plants to be properly dry-rooted and ready to pack. We will ship orders out as soon as possible! Please allow USPS their standard 3 to 5 day shipping delivery window.
You can expect a confirmation that your order has left our nursery and is in the hands of USPS promptly, and resources like planting and watering guides are always available on our website!
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Packaging and Costs
All online store plants are packed bare-rooted in 8x8x8 inch boxes, except in cases of larger plant size or bulk orders with multiple plants per box. Packaging costs are included in the price of your order!
Shipping costs are calculated by weight, based off of USPS Postage Price Calculator.
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Where We Ship
We ship from Arizona and across the continental United States.
Note: Some states (California, Texas, Florida) may have stricter regulation and prohibit certain products to be shipped.
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Tracking
Tracking numbers for your orders can be provided with advance notice!
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RETURN POLICY
We select and ship only the finest quality cactus, succulents, and plants. We pack them individually and carefully to ensure they arrive safely.
Tolerable living conditions depend on a growing region’s climate and may not be suitable compared to the Southwest.
Due to the risk factor involved when shipping living plants, as well as numerous factors outside of our control, we do not accept refunds or store credit at this time.
However, we will provide you with documents and pictures that your plant left our facility healthy and vibrant. We are always available via email or over the phone to answer any questions regarding planting, growing, watering, etc., to ensure you have the knowledge and tools to have a great experience!
We look forward to serving your cactus needs!
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PAYMENT METHOD
We take online order payments exclusively through PayPal (which includes PayPal Pay Later, and Venmo Checkout) as of the current moment.
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WHOLESALE INQUIRIES
We do not offer wholesale at this time.
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